Download MySupport

What is MySupport?

MySupport is a desktop application designed to detect and correct common computer and networking issues without having to call into a technical support center. MySupport runs a series of tests on your computer to ensure that all systems are configured and running properly. Within MySupport you are able to perform tasks such as add, modify and delete email accounts in various mail clients, retrieve system and network information, request an online chat session with a Help Desk Agent, request a remote assistance session with a Help Desk Agent, view Big Bend Telephone news and alerts, and see the status of your modem. Additionally, MySupport will also help restore Internet connectivity and repair email account settings.

System Requirements
MySupport is designed for the following operating systems, Windows® 2000 Professional, the Windows® XP platforms and the Windows® Vista both 32 and 64 bit. MySupport requires that Internet Explorer 6 or later be installed and the latest service pack for your operating system be installed to ensure full functionality.

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Click here to download MySupport Users Guide